Refund policy
At 358clothing, we want every customer to have a great shopping experience. If you are not completely satisfied with your purchase, we are happy to assist you with your return request based on the guidelines below.
Return Eligibility
• Items must be unused, unworn, and in their original condition.
• Return requests must be made within the allowed return period after receiving your order.
• Items that are damaged, altered, or showing signs of use may not qualify for a return.
Return Process
To request a return, please contact our customer support team with your order details and the reason for your return. Our team will review your request and provide the next steps.
Refunds
Once your return is received and inspected, we will notify you regarding the approval of your refund. Approved refunds will be processed through the original payment method.
Exchanges
If you need a different size or replacement item, please contact us and we will review the best available option.
Important Notes
• Shipping costs may not be refundable unless the item received was incorrect or defective.
• Customers are responsible for following the return instructions provided by our support team.
• Return policies may vary depending on the product type.
Thank you for shopping with 358clothing. We appreciate your support and are committed to providing quality products and service.